Order Terms & Conditions

Genoscoper Laboratories (FI10175920) is a Finnish-based company providing services in animal DNA diagnostics. Genoscoper warrants its test results to be accurate for the sample obtained from the documented animal alone, as identified by the information provided by the owner. In the event of a valid claim, the owner's only recourse is a refund of the fee paid. In no event shall Genoscoper Laboratories be liable for any indirect, consequential, or incidental damages of any kind. Any claim must be made within one year of the test results report. The client agrees to these conditions when ordering the test.

For further information, please contact our customer service

Email: info@genoscoper.com
Phone: +358 50 3678 282, Mon-Fri 9-17 (GMT +2)

Payment Methods

The DNA test plus postage and handling of the test results are paid with the online order.

The following payment methods are available for online orders:

  • International Visa and MasterCard credit cards
  • PayPal
  • Online services of Finnish banks including Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki and Ålandsbanken.

Online payments are made through Suomen Verkkomaksut Oy (Finnish Web Payments).

Suomen Verkkomaksut Oy
Innova 2, Lutakonaukio 7
FI-40100 Jyväskylä, Finland

Business ID:
FI21228397

Phone:
+358 207 181 830

Advance Payments by Bank Credit Transfer

Payments can also be made in advance by bank credit transfer to the following account:

Genoscoper Oy, NORDEA BIC/SWIFT NDEAFIHH, IBAN FI2610143000206611

Please scan and send us the payment transfer receipt by email and we'll send you a form with the animal and sample details that you'll need to send along with the actual sample.

Payments by Visa, Visa Electron or MasterCard

If you wish to pay by Visa, Visa Electron or MasterCard, Genoscoper Laboratories will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by the payment service provider Suomen Verkkomaksut Oy.

For payments made by Visa, Visa Electron or MasterCard, Suomen Verkkomaksut Oy acts as the product merchant, and the trade transaction takes place between the customer and Suomen Verkkomaksut Oy. The seller is liable to meet all the responsibilities related to the trade. Suomen Verkkomaksut Oy is also the recipient of the payment.

Online Banks

Suomen Verkkomaksut Oy (FI21228397) provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Suomen Verkkomaksut Oy buys the payment and disburses it to the seller. For the customer, this service functions like a conventional online payment.